Client testimonials can be extremely powerful. Social Media and online directory sites such as Google+ (Places) and Hotfrog make it really easy to share positive sentiment and referrals. Here are a few points from Hotfrog.com.au:
- Make it simple for customers to give you a review – Send an email out to your customers a few days after the sale is completed, providing them links to your social profiles and asking them to rate and/or comment on your business, or specific product or service.
- Encourage or incentivise people to give a review – Client reviews are extremely valuable to your business and you have to appreciate how valuable people’s time is when giving them. Be sure to thank and/or reward everyone who writes a review, some businesses offer gift cards or free services as a little something to say “Thank You”.
- Make client reviews part of your sales process – Test the value of testimonials in your sales process and if valuable to your business, integrate them into both the pre and post sales process.
If you find our blog posts interesting, perhaps you could jump onto Google+ and leave Vividus a nice review!